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Frequently Asked Questions

Insight for a Great Experience

Getting Started

Inspirational Clips is a subscription-based software program that lets you arrange for short motivational videos, images, or audio files to automatically play on your computer/laptop (in the future) whenever you startup or shut down your computer. You get to determine in advance which media files will play at those times.

The system consists of the following 3 main components:

  • Website: Visitors learn about our system and then sign up for a subscription.
  • Web App: Customers can access our large repository of inspiratory media files and select media files to play at future computer startup and shutdown.
  • Desktop App: This includes the actual media player that will be installed on the customer's computer and that will play the preselected media files at the designated times (startup and/or shutdown).

The user has full control to stop, start, change selections, change configurations, discontinue usage or uninstall at any time.

Visit our Purchasing Page Select either a Monthly plan or an Annual plan. After checkout, you’ll receive all of the information that you need to use our system, including detailed instructions, log in information for the Web App, a download link for the Desktop App, and a license key to activate the Desktop App.

Everyone starts with a 7-day free trial.

If you have not cancelled by the end of the trial, the monthly or annual plan (whichever one you preselected) will automatically begin at that point.

Payment & Billing

We accept:

  • Major credit and debit cards: Visa, Mastercard, AMEX, Discover, etc.

  • PayPal

  • Apple Pay

  • Google Pay

  • Multiple local payment methods

Our global payment provider, Lemon Squeezy, ensures secure and reliable transactions.

No, all subscriptions renew automatically at the end of the billing cycle.

You can cancel at any time via the Web App or by contacting Support.

Log in to the Web App to view and manage your subscription details effortlessly.

Licensing & Activation

After purchase, you’ll receive a license key on the post-purchase page and/or via email.

To activate your subscription:

  1. Enter the key in the Desktop App.

  2. The App will validate your subscription with our licensing server.

Yes, each user license allows you to install the Desktop App on 3 personal computers/laptops. If you have a group, contact us for assistance.

The Desktop App periodically verifies your subscription status. If payment fails or you cancel, your license key will be deactivated. You will no longer be able to play media clips unless/until you reactivate your subscription.

Using Inspirational Clips

We currently support Windows 10 and 11, and macOS 12 (Monterey) and 13 (Ventura).

  • Videos: MP4, MOV, AVI, MKV, WMV, FLV, and WebM

  • Images: JPEG, PNG, GIF, TIFF, BMP, PDF, WebP, HEIF/HEIC, PSD, EPS, AI, SVG, ICO, TGA, PCX, XCF, EXR, JPEG 2000, DNG, and WMF

  • Audio: MP3, WAV, AAC, FLAC, OGG, WMA, ALAC, AIFF, M4A (MPEG-4 Audio), and DSD

Yes! You can use personal videos, images, or audio files.

Just ensure that you have the legal rights

Refunds & Guarantees

We offer a 14-day money-back guarantee for Annual subscriptions, starting right after the 7-day free trial. Please note that Monthly plans are not covered by this guarantee. For further details, refer to our Refund Policy.

There are three ways that you can request a refund:

  • In the Web App.
  • By contacting us at support@inspirationalclips.com.
  • By calling us at +1-307-310-3204.

Refunds are typically processed within 7–10 business days once approved.

Account & Security

All payment data is handled by our eCommerce platform, Lemon Squeezy, using their PCI DSS-compliant systems.

Yes, we adhere to GDPR, CCPA, and other applicable international standards. For detailed information on how we handle your data, please review our Privacy Policy.

There are three ways that you can cancel your account:

  • In the Web App.
  • By contacting us at support@inspirationalclips.com.
  • By calling us at +1-307-310-3204.

Troubleshooting

  1. Ensure that you have selected your preferred media file(s) in the Web App and synced them to the Desktop App.

  2. Verify that the Desktop App is installed correctly and that your license is active.

If the problem persists, contact us at:

  • Email: support@inspirationalclips.com

  • Phone: +1-307-310-3204

  • Double-check that you’ve entered the license key correctly, including any dashes or special characters.

  • If the problem persists, please reach out to us via:

    • Email: support@inspirationalclips.com

    • Phone: +1-307-310-3204

Thank You!

We appreciate your trust in Inspirational Clips.

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